Frequently Asked Questions

Get answers to common questions about Root/Base Retouch + Partial Highlight + Haircut.

Appointments typically run between 2.5 and 4 hours depending on length, density, and highlight complexity. A consultation at the start confirms timing and desired outcome so we can provide an accurate appointment length.

A strand test is recommended when changing formulas, lightening significantly, or if you have a sensitivity history. For routine root retouches and subtle partial highlights it's often unnecessary, but your stylist will advise during consultation.

We advise waiting 48 to 72 hours before shampooing to help color settle. Use lukewarm water and a sulfate-free, color-safe shampoo afterward. Your stylist will give tailored aftercare and product recommendations.

Partial highlights generally involve less overall lightening and are less invasive than full highlights. Combined with professional lighteners, timing control, and bond-building treatments, we minimize damage while achieving natural dimension.

Root touch-ups are typically every 4 to 6 weeks, while partial highlights refresh every 8 to 12 weeks depending on growth and desired contrast. Your stylist will create a schedule based on your hair and maintenance preferences.

Absolutely. Our stylists are experienced with curly and textured hair, adjusting highlight placement, processing, and cutting techniques to enhance curl pattern, manage porosity, and protect hair integrity throughout the service.